Transform your customer service with Asia’s leading BPO
High-value, high-touch, and high-tech outsourced customer service
Elevate your customer experience with exceptional outsourced customer service from RGG. Our skilled support teams prioritize timely issue resolution and positive client involvement across the customer journey, providing seamless omnichannel service. Expect reliable, personalized assistance that empowers your brand to deliver superior customer service.
Get support for your ever‑changing business needs
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Multi-geographic capabilities, supporting over 40 languages
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Hub & Spoke design managed by seasoned industry experts
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At least 62% hiring efficiency through our proprietary recruitment tool, FLASH Hire
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Agility in managing volume spikes and crisis situations
Experience customer service with compassion
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Customer-first mentality
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Personalized and conversational interactions and solutions based on customers’ unique needs
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Comprehensive training in active listening, compassion, support coaching, platform immersions, and more
Streamline customer interactions
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Omnichannel and multichannel expertise
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Performance optimization with tailored training structure, global outsourcing quality, and security standards including ISO, COPC, PCI-DSS, ITIL
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Machine-learning and analytics-led best courses of action
Simplify customer support processes
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Digital transformation using in-house developed technologies
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Combined AI and human support
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Faster and tailored responses based on brand knowledge base
27+
Years of customer support experience
32+
Premium clients
58%
Revenue from customer service
87%
Client pulse check score
96%
Highest CSAT score
~97%
Staff satisfaction score
CLIENT REVIEWS
Head of Support,
Global Tech Company
'' RGG BPO exceeded my expectations with their exceptional customer service and attention to detail. They were able to handle all of my business needs with ease, and their team was always available to answer any questions I had. I highly recommend their services to anyone looking for a reliable and efficient BPO company. "
480+ industry awards
CASE STUDIES
Innovative CX partnership that led to high-revenue and customer loyalty
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Human touch + sales driven strategies = successful technology business growth
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First year sales spike for top financial services provider
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Deliver exceptional customer support