Drive your business' technical support success
Innovate tech support with industry-leading expertise and guidance.
RGG is a trusted technical support provider and a leading global partner in technical support outsourcing services. We combine advanced technology with the highest level of human expertise to address your technical challenges effectively with optimized outcomes.
We recruit seasoned professionals, further enhance their skills, and develop cutting-edge tools to create tailored solutions aligned with your specific technical support goals.
WE ARE EVERYWHERE YOU NEED TO BE
The right tech with the right teams
We form highly skilled teams that have a deep understanding of tech support tools, allowing us to create tailored customer experiences that drive business success.
Explore technical support services
-
RPA
-
Video chat diagnostic
-
Chatbots
OUR CX ADVANTAGES
Value-adding technology
We leverage our robust data infrastructure to improve efficiency and reduce costs.
Advanced analytics
Our big data proficiency empowers us to optimize revenue and cost-saving measures and secure a strong position in the market.
Comprehensive CX solutions
Our solutions effectively address the critical concerns of our clients, from CX candidate assessments to employee e‑learning, QA solutions, and attrition management.
Center of excellence
We raise the bar when it comes to CX talent, efficiency, expertise, and our suite of solutions for our clients.
CLIENT REVIEWS
Senior Quality Manager,
Tech Company
''We trust their ability to deliver the best possible out comes to our customers! Customer satisfaction across all markets has constantly been exceeding targets by 5-6 pp. RGG is also globally one of our strongest partners in outperforming our internal customer experience audit framework. We have a robust KPI measurement across CSAT, timeliness, TATs, customer journey flow, etc. and RGG has been a strong technical support provider."
CASE STUDIES
Human touch + sales driven strategies = successful technology business growth
Read case study
Innovative CX partnership that led to high-revenue and customer loyalty
Read case study
State-of-the-art technical support for major consumer electronics provider
Read case study
Enhance your tech support capabilities